Return Policy for Hidden Cameras, Surveillance Equipment and
Our Other Hi-Tech Products
We at SNKOUTLET.COM strive to offer our customers the best
products at the best possible prices. Due to the nature of the products,
returns will not be accepted unless the product is found to be defective or
unless otherwise explicitly stated on the specific Snkoutlet's product page.
All returns, refunds, or exchanges must be approved by
Snkoutlet.com before any products are returned.
We have implemented this policy because of the misuse of our
former liberal return policy. A few unscrupulous people have ordered our
products for specific short term uses and then returned the product in a
condition that would not allow us to resell. We test all of our products
before shipping. Your satisfaction is our number one concern. If you have any
question regarding our products, please contact info@snkoutlet.com or call
(718) 595-2159 before placing an order.
RETURN POLICY: All our hidden cameras,
surveillance equipment, and other hi-tech products are special ordered by the
person ordering and are NOT subject to cancellations. Due to the nature
of our product line, returns will only be accepted for products damaged upon
shipment to the customer or if an product is defective. All returns must be
authorized by SNKOUTLET.COM before product(s) is returned. All products must
be returned in the original packaging. Snkoutlet.com will replace the
defective items only! We will not give refunds.
*Special exceptions may be made on
a case by case basis determined by SNKOUTLET.COM. In this event, returns are
subject to deductions for shipping costs and a 25% restocking charge and must
be returned within a five (5) day period from date of receipt of product(s).
NO refunds will be given for products returned without explicit permission
from SNKOUTLET.COM
Any return must be authorized by a representative of SNKOUTLET
and under no circumstances will returns be accepted otherwise. Authorization
and shipping instructions must be obtained from SNKOUTLET. No returns will be
authorized after five (5) BUSINESSs days of receipt of product(s) by the
customer.
Dvd's cannot be returned or exchanged after
purchase.
SHIPPING & HANDLING CHARGES ARE
NON-REFUNDABLE.
REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM
SNKOUTLET.COM WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE
PRODUCT(S).
WARRANTY: We guarantee all SNKOUTLET products to be free
of defects in workmanship and material for 90 days (unless manufacturer's
warranty is longer; please call) after sale to the customer. We will
replace or repair the product(s) at our option providing there is no evidence
of customer misuse, or alteration.
DISCOUNTS: If you plan on buying large
quantites of our products, please contact us info@snkoutlet.com. If you are an
installer of surveillance equipment and would like to use us for your supplies
contact us info@snkoutlet.com about discounts.
We ship by UPS Ground mainly. We do however use
other delivery services from time to time. If you have a special delivery
request, contact SNKOUTLET.COM. Further charges will be applied to your order
if request is granted.
We use two different locations for shipping. If
you place an order for two or more items, you may receive an e-mail giving you
two different tracking numbers for your order.