Return Policy for Hidden Cameras, Surveillance Equipment and
Our Other Hi-Tech Products
We at SNKOUTLET.COM strive to offer our customers the best products at the
best possible prices. Due to the nature of the products, returns will not be
accepted unless the product is found to be defective or unless otherwise
explicitly stated on the specific Snkoutlet's product page.
All returns, refunds, or exchanges must be approved by Snkoutlet.com before
any products are returned.
We have implemented this policy because of the misuse of our former liberal
return policy. A few unscrupulous people have ordered our products for
specific short term uses and then returned the product in a condition that
would not allow us to resell. We test all of our products before shipping.
Your satisfaction is our number one concern. If you have any question
regarding our products, please contact info@snkoutlet.com or call (718)
595-2159 before placing an order.
RETURN POLICY: All our hidden cameras, surveillance
equipment, and other hi-tech products are special ordered by the person
ordering and are NOT subject to cancellations. Due to the nature of our
product line, returns will only be accepted for products damaged upon shipment
to the customer*. All returns must be authorized by
SNKOUTLET.COM before product(s) is returned. All products must be returned in
the original packaging. Snkoutlet.com will replace, refund, or credit your
account for returned product(s) at SNKOUTLET's discretion.
*Special exceptions may be made on a case by case basis
determined by SNKOUTLET.COM. In this event, returns are subject to deductions
for shipping costs and a 25% restocking charge and must be returned
within a five (5) day period from date of receipt of product(s). NO
refunds will be given for products returned without explicit permission from
SNKOUTLET.COM
Any return must be authorized by a representative of SNKOUTLET and under no
circumstances will returns be accepted otherwise. Authorization and shipping
instructions must be obtained from SNKOUTLET. No returns will be authorized
after five (5) BUSINESSs days of receipt of product(s) by the customer.
Dvd's cannot be returned or exchanged after purchase.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM SNKOUTLET.COM WITHIN
A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).
WARRANTY: We guarantee all SNKOUTLET products to be free of defects in
workmanship and material for 90 days (unless manufacturer's warranty is
longer; please call) after sale to the customer. We will replace or
repair the product(s) at our option providing there is no evidence of customer
misuse, or alteration.
DISCOUNTS: If you plan on buying large quantites of our products,
please contact us info@snkoutlet.com. If you are an installer of surveillance
equipment and would like to use us for your supplies contact us
info@snkoutlet.com about discounts.
We ship by UPS Ground only. If you have a special delivery
request, contact SNKOUTLET.COM. Further charges will be applied to your order
if request is granted.