Home  Tracking  Cart  

  Site Map

We at SNKOUTLET.COM strive to offer our customers the best products at the best possible prices. Due to the nature of the products, returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific Snkoutlet's product page.

All returns, refunds, or exchanges must be approved by Snkoutlet.com before any products are returned.

We have implemented this policy because of the misuse of our former liberal return policy. A few unscrupulous people have ordered our products for specific short term uses and then returned the product in a condition that would not allow us to resell. We test all of our products before shipping. Your satisfaction is our number one concern. If you have any question regarding our products, please contact info@snkoutlet.com or call 917 693 0517 before placing an order.

RETURN POLICY: All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer or if an product is defective. All returns must be authorized by SNKOUTLET.COM before product(s) is returned. All products must be returned in the original packaging. SNKOUTLET.COM will replace the defective items only! We will not give refunds.

*Special exceptions may be made on a case by case basis determined by SNKOUTLET.COM. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be contacted within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from SNKOUTLET.COM

Any return must be authorized by a representative of SNKOUTLET and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from SNKOUTLET. No returns will be authorized after five (5) Business days of receipt of product(s) by the customer.

All Stun Guns have a lifetime warranty. Please test the product(s) before returning to us. Many items shipped back to us as defective work fine; some after doing something as simple as putting in new batteries. If an item is returned to us and found to be working the customer will have to pay return shipping charges. Also the item must not show signs of abuse or misuse and all parts.

ITEMS RETURNED WITHOUT RETURN AUTHORIZATION WILL NOT BE ACCEPTED.

SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.

REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM SNKOUTLET.COM WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).

WARRANTY: We guarantee all SNKOUTLET products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; please call) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.

DISCOUNTS: If you plan on buying large quantites of our products, please contact us info@snkoutlet.com.

We use a variety of shipping services. If you have a special delivery request, contact SNKOUTLET.COM. Further charges will be applied to your order if request is granted.

We use two different locations for shipping. If you place an order for two or more items, you may receive an e-mail giving you two different tracking numbers for your order.